What the inquiry form collects
When you send an inquiry, the form stores the following as a record for our sales team:
- Your name, email address and country or region (required)
- Your message (required)
- Company and the product you are interested in, if you add them
- Quantity, phone number and customization requirements if you add them in the optional detail panel
How inquiry data is used
Inquiry records are used to answer your request and to follow up on the products or projects you asked about. Records are reviewed by our sales team.
Inquiry records are not published anywhere on this website, and the inquiry endpoint has no public listing route.
Product updates
The inquiry form asks only for what is needed to answer your request. It does not sign you up for product updates, and no marketing messages are sent as a result of an inquiry. If a product-updates option is offered on this site in future, it will be a separate choice that is never pre-selected.
Sharing
To be completed — state which partners, forwarders or service providers receive inquiry data, and why.
Retention
To be completed — state how long inquiry records are kept and how they are deleted.
Notifications and processors
Inquiry records are stored in the website database. The notification channel that alerts the sales team to new inquiries (for example a business mailbox or an internal messaging account) is still to be configured, and any processor involved must be listed here once it is in place.
Your rights
To be completed — describe how a visitor can request access, correction or deletion of their inquiry data, and name the responsible contact.
Contact
Questions about this policy or about an inquiry you sent can be directed to yolanda@tuohaipet.com.